Fresha alternative for salons, spas and studios
Kadaleo puts your own brand first: your own website with online booking, on your own domain, so clients book with you directly. Around it you get an AI agent that answers in five messengers, bookings and payments on one customer record, and your social media in the same place. It works for salons and spas, and for any business that sells appointments. Below is why that matters, then the two tools side by side.
Why Kadaleo instead of Fresha
Your brand, your website
Kadaleo builds your website from your details and photos, with online booking, SEO settings and your own domain. Clients book you on your own site, under your own name.
An AI agent in five messengers
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email. It answers from your business facts in the client's language, understands voice messages, books open slots and hands over to you when needed.
Social media planned for you
A month of posts around your goal, with images and short videos made by Kadaleo with Premium Usage, published after your approval to Instagram, TikTok, Facebook and more.
A CRM with deals and tasks
Every message, booking, deal, task and payment for a client in one record, with CSV import and export.
For every kind of appointment
Beauty and wellness, and also tutors, coaches, photographers and other service businesses: services, staff and resources, with Google Calendar sync.
An overview of your business
Business Coach answers your questions about the business and sends a weekly digest. Goals suggest the next step and measure the result.
Kadaleo and Fresha side by side
| Aspect | Kadaleo | Fresha |
|---|---|---|
| What it is | An AI platform for businesses of every kind: website with online booking, AI customer agent, Inbox, CRM, bookings, payments and social media planning. | Booking software for salons and spas, with a marketplace for beauty and wellness. |
| Website builder | Yes, included. Made from your details, with online booking built in. | A Smart Website is listed as a paid add-on. |
| Online booking | Services, staff and resources, on your website and in chat. | Online booking through direct links, Facebook and Instagram, and the marketplace. |
| AI replies and channels | WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, from your business facts. | An AI Concierge add-on for messaging is listed. WhatsApp is listed for notifications. |
| CRM | Built in: contacts with history, deals and tasks. | Client management, consultation forms and client ratings and reviews. |
| Payments | Stripe: payment links, deposits, invoices and refunds, with cards and MB WAY. | Online and in-person payments, upfront payments, no-show and cancellation fees, and terminal devices. |
| Social media posting | Plans a month of posts that you approve, for eight networks. | Not described on the pages we checked. |
| Pricing model | Monthly plans per business, with VAT added where it applies. Each plan includes AI allowances and Premium Usage. The trial needs no card, and your site and online booking stay online on the free plan after it. See the pricing page for current plans. | A flat monthly plan for one person, or a monthly price per bookable team member, with payment processing charged per transaction, a one-time marketplace fee for brand-new clients, and optional add-ons priced separately. Prices vary by region. |
Checked on 30 October 2026 on Fresha's own website (sources below). Plans and features change; check their site for the current offer.
How it works
Decide where your clients come from
If you want to be found on a marketplace of people searching for a salon, that is what Fresha describes. If most of your clients find you through your own site, Instagram or WhatsApp, you need those channels to book too.
Bring your service menu
Add services, prices and durations, the staff and resources, and your available times. The same menu feeds your site and the agent.
Build your own site
Add your photos and Kadaleo composes a site around them, with online booking built in. Publish on a Kadaleo address or on your own domain.
Connect your messaging channels
Connect WhatsApp, Instagram Direct, Facebook Messenger, Telegram or email. The agent answers from your facts and books open slots.
Connect Stripe and your calendar
Take deposits and payment links with cards and MB WAY, and show when you are busy elsewhere with Google Calendar.
What is included
Your own website
Made from your details and your photos, with online booking built in.
An agent in your DMs
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, in the language the client writes in, with voice messages understood.
Staff and resources
Available times and rescheduling, with Google Calendar sync.
Payments through Stripe
Deposits, payment links, invoices and refunds, with cards and MB WAY.
A month of posts to approve
Instagram, Facebook Pages, Threads, X, TikTok (video), Pinterest, YouTube and Telegram channels.
Feedback and rebooking
A feedback request and one invitation to book again, only to clients who agreed.
What it connects to
Stripe, Google Calendar, your messaging accounts and your social accounts. You connect the ones you use.
Honest notes and limits
- Fresha may suit you better if you want a marketplace where new clients find you, or a full salon till: its site lists point of sale, retail and inventory, memberships, packages, gift cards and waitlists. Kadaleo has no marketplace and does not manage retail stock.
- Kadaleo can sell simple products from your site and follow each order, but stock and shipping are not managed in Kadaleo.
- Your website has no AI chat. It takes online bookings, and the Kadaleo agent answers in your messaging channels.
- AI replies and automation are on during the trial and on a paid plan. On the free plan they are paused, while your site and online booking stay online.
How it fits the rest of Kadaleo
- Booking software and AI replies for beauty salons: The salon day in Kadaleo: menu, specialists, photos, messages and rebooking.
- Booking and AI replies for massage and spa businesses: The same idea for treatments, therapists and rooms.
- How to take salon bookings through WhatsApp: A salon booking made in WhatsApp, step by step.
- Online booking with payments for your business: How booking and payment work on one customer record.
Pricing
Kadaleo plans start from €49 per month + VAT. The trial needs no card, and your site and online booking stay online on the free plan after it. See pricing
Common questions
Does Kadaleo have a marketplace?
No. Clients find you through your own website, your social accounts and your messaging channels.
Can I use Kadaleo and keep my Fresha listing?
You can. Two booking calendars can book the same time twice, so choose one as the place clients book. Kadaleo sees only the busy times of a connected Google Calendar.
Does Kadaleo reply to Instagram and WhatsApp messages?
Yes. The agent answers in WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, and books open slots. Availability depends on each provider's account and permissions.
Can I move my client list?
You can add or import customers, and import and export contacts as CSV.