Booking and AI replies for massage and spa businesses
A massage studio or small spa works one treatment at a time: the therapist is with a guest, the phone rings, and a message waits. Kadaleo lets guests book an open treatment time on your website, answers their questions in your messaging channels with the AI agent, and keeps bookings and payments in one place. It is for wellness and relaxation businesses. It is not medical software.
Why Kadaleo for massage and spa businesses
Therapists and rooms in one calendar
Each treatment books the right therapist and the right room, with rescheduling and Google Calendar sync.
Calm answers while you are with a guest
The AI agent answers questions about treatments, prices and your policies in your messaging channels. It does not give medical advice, and it hands the conversation to you when it cannot answer or is unsure.
Deposits for longer treatments
Deposits and payment links through Stripe, with cards and MB WAY, kept on the guest's record.
A website that feels like your space
Built from your details and photos, with online booking, SEO settings and your own domain.
Guests who return
A feedback request and one invitation to book again, only to guests who agreed.
One place for the whole business
Inbox, CRM, bookings, payments and social media together, so nothing lives in five different apps.
How it works
List your treatments, therapists and rooms
Add each treatment with its duration and price, the therapists, and the rooms as resources. A visit takes an open slot with the right person and room.
Put your house rules in your facts
Write down your policies, such as arrival, cancellation and what guests should know before a treatment, together with your FAQ. The agent answers from them, and from nothing else. Like any AI it can still make mistakes, so keep your facts up to date.
Give guests a calm website with booking
Add photos of your space and your treatments. Kadaleo composes a design around them, with online booking built in. Guests pick a treatment and an available time.
Let messages get a reply
Connect WhatsApp, Instagram Direct, Messenger, Telegram or email. The agent answers in the guest's language, understands voice messages, offers open times and books the one the guest picks.
Hand over what is not for an assistant
The agent does not give medical, legal or financial advice. It hands the conversation to you when it cannot answer, when the guest asks for a person, or when it is unsure.
Take a deposit and invite guests back
Ask for a deposit or send a payment link through Stripe, with cards and MB WAY. After a completed visit Kadaleo can ask for feedback and send one invitation to book again, only to guests who agreed.
What is included
Therapists and rooms
Staff and resources, available times and rescheduling, with Google Calendar sync.
Your policies, answered the same way
Arrival, cancellation and other policies you write down are part of what the agent answers from.
Replies in the guest's language
Useful when guests travel. The agent keeps the language for the whole conversation, even when your facts are written in another language.
Deposits and payment links
Stripe, with cards and MB WAY. The paid status stays on the guest's record.
One record per guest
Contact, history, deals and tasks, with the guest's messaging conversation on the same contact.
A quiet follow-up
One feedback request and one invitation to book again, only to guests who agreed.
What it connects to
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email bring guest messages into one Inbox. Stripe takes cards and MB WAY, Google Calendar shows when you are busy elsewhere, and your site can use your own domain.
Honest notes and limits
- The agent answers from the facts you give it. It does not give medical, legal or financial advice, and you can take over any conversation.
- Suggestions from your past conversations are not offered to health-care businesses, including mental health, dental, physio, nutrition and pharmacy.
- Your website has no AI chat. It takes online bookings, and the Kadaleo agent answers in your messaging channels.
- AI replies and automation are on during the trial and on a paid plan. On the free plan they are paused, while your site and online booking stay online.
How it fits the rest of Kadaleo
- Booking software and AI replies for beauty salons: If your spa also offers hair, nails or brows, the salon page covers the menu side.
- AI customer agent for WhatsApp and Instagram: What the agent knows, how it hands over and where its limits are.
- How to take salon bookings through WhatsApp: One WhatsApp message turned into a booked treatment, step by step.
- How to take deposits and payment links: Take a deposit or send a payment link for a booking.
Pricing
Kadaleo plans start from €49 per month + VAT. The trial needs no card, and your site and online booking stay online on the free plan after it. See pricing
Common questions
Is Kadaleo suitable for a clinic or a physio practice?
Kadaleo is built for bookings, messages and payments in wellness and service businesses. The agent does not give medical advice, and suggestions from past conversations are not offered to health-care businesses. If you run a clinical practice, write to info@kadaleo.com before you decide.
Can I put my cancellation policy in the agent's answers?
Yes. Policies are part of the facts the agent answers from, together with your services, prices, durations, hours and FAQ.
Can guests book a treatment themselves?
Yes. Guests pick a treatment and an available time on your website. The agent also books open slots in your messaging channels.
Will a guest know they are talking to an AI?
Yes. The agent tells every customer they are talking to an AI assistant, and every agent reply is marked in your Inbox.