AI customer agent for WhatsApp and Instagram
The Kadaleo agent answers your customers' messages in WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, from the business facts you give it. It books open slots and hands the conversation to you when needed. It is made for service businesses such as salons, clinics and restaurants, and it is built into Kadaleo together with your website, your bookings and payments and your social media.
How it works
Tell it about your business
Give the agent your business facts, services and prices, hours, FAQ and a few example replies. This is what it answers from.
Connect your channels
Connect the messaging accounts you use: WhatsApp, Instagram Direct, Facebook Messenger, Telegram or email. Each channel has its own on/off switch for AI replies.
It replies to your customers
The agent answers in the language your customer writes in and keeps that language for the whole conversation.
It books or hands over
It books open slots and hands the conversation to you when needed. You can also take over any conversation yourself.
You see it all in one Inbox
AI and human replies are in one place, and every agent reply is marked.
What is included
Your facts, in your words
Business facts, services and prices, hours, FAQ and example replies.
Your customer's language
English, Portuguese, Spanish, French, German, Ukrainian, Arabic, Chinese, Japanese and many more.
Booking in the conversation
It books open slots with the right person or resource, right in the chat.
Handover to you
The conversation comes to you when needed, and you can take over any conversation.
One Inbox
AI and human replies in one place, with every agent reply marked.
One customer record
Enquiries from your messaging channels become contacts with their history, deals and tasks.
What it connects to
The agent answers in WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email. You connect the accounts you use, and each channel can be switched on or off for AI replies.
Honest notes and limits
- Each channel has its own on/off switch for AI replies. Availability depends on each provider's account and permissions.
- Your website has no AI chat. The website takes online bookings, and the agent answers in your messaging channels.
- The agent answers from the facts you give it, and you can take over any conversation.
- AI replies are on during the trial and on a paid plan. On the free plan they are paused, while your site and online booking stay online.
How it fits the rest of Kadaleo
- Online booking with payments for your business: Open slots with the right person or resource are offered on your site and in chat, and the payment stays on the same customer record.
- AI social media planner for your business: The same business details are used by the agent and by your social media. Posts are published only after you approve them.
- AI website builder with online booking: The website takes online bookings. The agent answers in your messaging channels.
- How to turn Instagram messages into bookings: A step-by-step walk-through of one Instagram message becoming a booking.
Pricing
Kadaleo plans start from €49 per month + VAT. The trial needs no card, and your site and online booking stay online on the free plan after it. See pricing
Common questions
Which channels does the agent answer in?
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email. Each channel has its own switch; availability depends on the provider account and its permissions.
How does the agent learn my business?
From your business details, services, prices, hours, FAQ and example replies. Every reply is visible in your Inbox, and you can take over any conversation.
Is there an AI chat on my website?
No. Your website takes online bookings. The Kadaleo agent answers in your messaging channels.
Can I switch the agent off in one channel?
Yes. Each channel has its own on/off switch for AI replies.
Which languages does the agent reply in?
In the language your customer writes in, for example English, Portuguese, Spanish, French, German, Ukrainian, Arabic, Chinese and Japanese, and many more. It keeps that language for the whole conversation.
The trial needs no card. Choose a plan when you are ready.