Square Appointments alternative with website, AI replies and Stripe
Square Appointments ties scheduling to Square payments. Kadaleo starts from your own brand: your own website with online booking, an AI agent that answers in five messengers, bookings and payments through Stripe on one customer record, and your social media in the same place. It works for any business that sells appointments. Below is why that matters, then the two tools side by side.
Why Kadaleo instead of Square Appointments
Your brand, your website
Kadaleo builds your website from your details and photos, with online booking, SEO settings and your own domain. Clients book you on your own site, under your own name.
Replies beyond text messages
The AI agent answers in WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, from your business facts, and books open slots.
Payments for the whole visit
Deposits, payment links, invoices and refunds through Stripe, with cards and MB WAY. The paid status stays on the customer's record.
A CRM with deals and tasks
Every message, booking, deal, task and payment for a client in one record, with CSV import and export.
Social media planned for you
A month of posts around your goal, with images and short videos made by Kadaleo with Premium Usage. A post goes out only after your approval, to Instagram, TikTok, Facebook and more.
For every kind of appointment
Beauty and wellness, and also tutors, coaches, photographers and other service businesses: services, staff and resources, with Google Calendar sync. Classes and tours get places per session, and equipment, vehicles and stays are rented by the day or the night.
Kadaleo and Square Appointments side by side
| Aspect | Kadaleo | Square Appointments |
|---|---|---|
| What it is | An AI platform for businesses of every kind: website with online booking, AI customer agent, Inbox, CRM, bookings, payments and social media planning. | Appointment scheduling software from Square, with tiers for solo professionals, growing teams and large salons. |
| Website builder | Yes, included. Made from your details, with online booking built in. | Square Online builds an online store website, and an Appointments booking page can be added to it or made the whole site. A Book Now button adds booking to a site built elsewhere. |
| Online booking | Services, staff and resources, on your website and in chat. | Online booking through the booking website, and booking from Instagram and Facebook. Resource management is listed. |
| Classes and group sessions | Sessions at set times with a number of places: a group books together, the price is per person, and a deposit can be taken per person. | Class booking on its Plus and Premium tiers: a class has spots available and an instructor, schedules can repeat, and clients book online once online booking is enabled. A group booking together at a price per person is not described on the pages we checked. |
| Rentals by dates | Equipment, vehicles and stays by the day or the night: the units free on those dates, the price with extras and a long-rental discount, and check-in and check-out times. | Resource management is listed. Rentals by the day or the night are not described on the pages we checked. |
| AI replies and channels | WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, from your business facts. | Square Assistant, included with Square Appointments, answers by text message so clients can confirm, cancel or reschedule. Replies in WhatsApp, Instagram or Messenger are not described on the pages we checked. |
| CRM | Built in: contacts with history, deals and tasks. | A customer directory is listed, and Square Marketing sends email campaigns to your customers. |
| Payments | Stripe: payment links, deposits, invoices and refunds, with cards and MB WAY. | Square payments: prepayments, partial deposits at booking, a cancellation policy with no-show fees, and digital wallets. |
| Social media posting | Plans a month of posts that you approve, for eight networks. | Square Marketing creates Facebook post campaigns that you send now or schedule, and clients can book from your Instagram profile and Facebook. Posting to other networks is not described on the pages we checked. |
| Pricing model | Monthly plans per business, with VAT added where it applies. Each plan includes AI allowances and Premium Usage. The trial needs no card, and your site and online booking stay online on the free plan after it. See the pricing page for current plans. | A free entry tier for solo professionals, then paid tiers with a free trial. Calendars are not capped and there is no employee limit. Processing fees apply on every tier, and custom pricing exists for large volumes. |
Checked on 31 October 2026 on Square's own website (sources below). Plans and features change; check their site for the current offer.
How it works
Decide what runs your day
If you run your shop on Square and want scheduling next to it, that is what Square Appointments describes. If most of your clients write to you in Instagram or WhatsApp, you need those channels to book too.
Bring your service menu
Add services, prices and durations, the staff and resources, and your available times. The same menu feeds your site and the agent.
Build your own site
Add your photos and Kadaleo composes a site around them, with online booking built in. Publish on a Kadaleo address or on your own domain.
Connect your messaging channels
Connect WhatsApp, Instagram Direct, Facebook Messenger, Telegram or email. The agent answers from your facts and books open slots.
Connect Stripe and your calendar
Take deposits and payment links with cards and MB WAY, and show when you are busy elsewhere with Google Calendar.
What is included
Your own website
Made from your details and your photos, with online booking built in.
An agent in your DMs
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, in the language the client writes in, with voice messages understood.
Staff and resources
Available times and rescheduling, with Google Calendar sync.
Payments through Stripe
Deposits, payment links, invoices and refunds, with cards and MB WAY.
A month of posts to approve
Instagram, Facebook Pages, Threads, X, TikTok (video), Pinterest, YouTube and Telegram channels.
Feedback and rebooking
A feedback request and one invitation to book again, only to clients who agreed.
What it connects to
Stripe, Google Calendar, your messaging accounts and your social accounts. You connect the ones you use.
Honest notes and limits
- Square Appointments may suit you better if you already run your shop on Square or want to start on a free entry tier: its site lists a booking website, class booking on paid tiers, a customer directory with marketing campaigns, and Square payments. Kadaleo has no point of sale and no card terminal.
- Kadaleo can sell simple products from your site and follow each order, but stock and shipping are not managed in Kadaleo.
- Your website has no AI chat. It takes online bookings, and the Kadaleo agent answers in your messaging channels.
- AI replies and automation are on during the trial and on a paid plan. On the free plan they are paused, while your site and online booking stay online.
How it fits the rest of Kadaleo
- Online booking with payments for your business: How booking and payment work on one customer record.
- AI customer agent for WhatsApp and Instagram: What the agent knows, which channels it answers in and where its limits are.
- AI website builder with online booking: The website that takes bookings from visitors who do not write.
- Booking, website and AI replies for independent professionals: One person, one calendar, and the booking, payment and messages around it.
Pricing
Kadaleo plans start from €49 per month + VAT. The trial needs no card, and your site and online booking stay online on the free plan after it. See pricing
Common questions
Does Kadaleo have a point of sale or card terminal?
No. Kadaleo takes payments online through Stripe: payment links, deposits, invoices and refunds, with cards and MB WAY.
Can I use Kadaleo and keep my Square booking site?
You can. Two booking calendars can book the same time twice, so choose one as the place clients book. Kadaleo sees only the busy times of a connected Google Calendar.
Does Kadaleo reply to Instagram and WhatsApp messages?
Yes. The agent answers in WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, and books open slots. Availability depends on each provider's account and permissions.
Can I move my client list?
You can add or import customers, and import and export contacts as CSV.