Kommo alternative with a website, bookings and payments built in
Kommo is a sales CRM built around your messengers. Kadaleo is made for a local business that sells appointments: a customer writes in WhatsApp or Instagram, the AI customer agent answers from your business facts, books an open slot and takes a deposit through bookings and payments, and everything lands on one customer record, next to your website and your social media. Below is why that matters, then the two tools side by side.
Why Kadaleo instead of Kommo
Booking made for appointments
Services, staff and resources, available times and rescheduling live inside Kadaleo, with Google Calendar sync, and the agent books an open slot in the chat.
A website that takes bookings
Kadaleo builds your website from your details, with online booking, SEO settings and your own domain.
Set up by an owner, not a project
Give the agent your services, prices, hours and FAQ, switch on the channels you use, and it answers from those facts. No workflows to build first.
One record for every customer
Messages from every channel, bookings, deals, tasks and payments for a person in one record.
Social media in the same place
A month of posts planned around your goal, with images and short videos made by Kadaleo with Premium Usage, published to eight networks after your approval. See the social media planner.
Priced per business
Monthly plans per business, with AI allowances included, not a price per user. The trial needs no card. See pricing.
Kadaleo and Kommo side by side
| Aspect | Kadaleo | Kommo |
|---|---|---|
| What it is | An AI platform for businesses of every kind: website with online booking, AI customer agent, Inbox, CRM, bookings, payments and social media planning. | A messenger-based sales CRM: a unified inbox, pipelines, tasks, AI agents and Salesbot automation, with booking and scheduling listed on its Pro plan. |
| Website builder | Yes. Made from your details, with online booking built in. | A website builder is not described on the pages we checked. It lists integrations with website builders such as Tilda, Wix and WordPress, and a website chat button. |
| Online booking | Services, staff and resources, open slots with the right person or resource, on your site and in chat. | Booking pages and calendars, where clients can choose a service and a stylist, with reminders and follow-ups. An AI agent can book appointments. Clients can add confirmed bookings to Google Calendar. |
| Classes and group sessions | Sessions at set times with a number of places: a group books together, the price is per person, and a deposit can be taken per person. | Class bookings are mentioned for fitness businesses; places per session and per-person prices are not described on the pages we checked. |
| Rentals by dates | Equipment, vehicles and stays by the day or the night: the units free on those dates, the price with extras and a long-rental discount, and check-in and check-out times. | Not described on the pages we checked. |
| AI replies and channels | WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, from your business facts. Understands voice messages. | AI agents for WhatsApp, Instagram, TikTok and Facebook Messenger, with Telegram and email integrations. The AI listens to voice notes and switches between languages. Each user gets a monthly set of AI credits. |
| CRM | Built in: contacts with history, deals and tasks. | Built in: pipelines, tasks, and follow-ups created from chats. |
| Payments | Stripe: payment links, deposits, invoices and refunds, with cards and MB WAY. | A Stripe integration: invoices created at pipeline stages, payment status on the lead card, and payment links sent in chat with Salesbot. PayPal and Mercado Pago integrations are listed too. |
| Social media posting | Plans a month of posts for eight networks. A post goes out only after your approval. | Not described on the pages we checked. |
| Pricing model | Monthly plans per business, with VAT added where it applies. Each plan includes AI allowances and Premium Usage. The trial needs no card, and your site and online booking stay online on the free plan after it. See the pricing page for current plans. | Plans priced per user each month, with higher plans adding automation, broadcasts, booking, analytics and more AI agents. Billed for a minimum subscription period of six months; monthly payment is not available. A free trial with no card. Kommo says it charges no mandatory extra fees, while extra AI credits and paid third-party integrations cost more. |
Checked on 31 October 2026 on Kommo's own website (sources below). Plans and features change; check their site for the current offer.
How it works
Connect the channels you use
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, each with its own on/off switch for AI replies. The channels and accounts page lists them all.
Teach the agent your business
Add your business facts, services and prices, hours, FAQ and a few example replies. The agent answers from them.
Set services and available times
Add services, staff and resources and your available times. These are the open slots the agent offers and your website shows.
Connect Stripe
Ask for a deposit, send a payment link or an invoice, with cards and MB WAY.
Watch the Inbox, take over when you want
AI and human replies sit in one Inbox. Every agent reply is marked, and you can take over any conversation.
What is included
An AI agent that books
It answers in the customer's language, understands voice messages, offers open slots and books the one they pick.
One Inbox for five messengers
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, with AI and human replies side by side.
CRM
Contacts with their history, deals and tasks, with CSV import and export.
Bookings and payments
Staff and resources, rescheduling, Google Calendar sync, and Stripe payments on the customer's record.
Your website
Built from your details, with online booking, SEO settings and your own domain.
Follow-up
A feedback request and one invitation to book again, only to customers who agreed.
What it connects to
Your messaging accounts for the Inbox and the agent, Google Calendar for busy times and confirmed bookings, and Stripe for payments.
Honest notes and limits
- Kommo may suit you better if you run a sales team: its site describes sales pipelines, Salesbot automation, broadcasts, analytics and many more channels such as TikTok. Kadaleo is made for appointments and customer records, not for a large sales team.
- Kommo lists a long set of integrations, including website builders and email marketing tools. Kadaleo connects to Google Calendar, Stripe and your messaging and social accounts.
- Your website has no AI chat. It takes online bookings, and the Kadaleo agent answers in your messaging channels.
- AI replies and automation are on during the trial and on a paid plan. On the free plan they are paused, while your site and online booking stay online.
How it fits the rest of Kadaleo
- AI customer agent for WhatsApp and Instagram: How the agent answers, books and hands over.
- Online booking with payments for your business: Staff, resources, deposits and payment links.
- AI website builder with online booking: The website that takes bookings, on your own domain.
- ManyChat alternative with booking, CRM and website: How Kadaleo compares with another messaging tool.
Pricing
Kadaleo plans start from €49 per month + VAT. The trial needs no card, and your site and online booking stay online on the free plan after it. See pricing
Common questions
Is Kadaleo a Kommo alternative for a local business?
For a business that sells appointments, yes: Kadaleo answers messages with an AI agent and also takes the booking and the payment, with a website and a customer record in the same place.
Do I need to build flows in Kadaleo?
No. You give the agent your business facts and example replies, and it answers from them. You can switch it off per channel and take over any conversation.
Which channels does the Kadaleo agent answer in?
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email. Availability depends on each provider's account and permissions.
What happens to my contacts?
Enquiries from your site and your messaging channels become contacts with their history. You can import and export contacts as CSV.