Treatwell alternative for salons and spas
Treatwell is a marketplace where new clients find a salon. Kadaleo works on the other side of the booking: your own website with online booking, an AI agent that answers in five messengers, bookings and payments on one customer record, and your social media in the same place. It works for salons and spas, and for any business that sells appointments. Below is why that matters, then the two tools side by side.
Why Kadaleo instead of Treatwell
Clients book you directly
Clients book on your own website, in your social accounts and in your messaging channels, with no marketplace in between.
An AI agent in five messengers
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email. It answers from your business facts in the client's language, understands voice messages, books open slots and hands over to you when needed.
Social media planned for you
A month of posts around your goal, with images and short videos made by Kadaleo with Premium Usage. A post goes out only after your approval, to Instagram, TikTok, Facebook and more.
A CRM with deals and tasks
Every message, booking, deal, task and payment for a client in one record, with CSV import and export.
For every kind of appointment
Beauty and wellness, and also tutors, coaches, photographers and other service businesses: services, staff and resources, with Google Calendar sync. Classes and tours get places per session, and equipment, vehicles and stays are rented by the day or the night.
An overview of your business
Business Coach answers your questions about the business and sends a weekly digest. Goals suggest the next step and measure the result.
Kadaleo and Treatwell side by side
| Aspect | Kadaleo | Treatwell |
|---|---|---|
| What it is | An AI platform for businesses of every kind: website with online booking, AI customer agent, Inbox, CRM, bookings, payments and social media planning. | A hair and beauty marketplace with salon software, Treatwell Connect, for partners. |
| Website builder | Yes, included. Made from your details, with online booking built in. | A booking widget and a fully customisable website are listed on the Expert plan, and Book Now buttons for your Google and social profiles. |
| Online booking | Services, staff and resources, on your website and in chat. | Bookings through Treatwell and your Google Business Profile, and through your own booking widget and Book Now buttons. |
| Classes and group sessions | Sessions at set times with a number of places: a group books together, the price is per person, and a deposit can be taken per person. | Not described on the pages we checked. |
| Rentals by dates | Equipment, vehicles and stays by the day or the night: the units free on those dates, the price with extras and a long-rental discount, and check-in and check-out times. | Not described on the pages we checked. |
| AI replies and channels | WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, from your business facts. | An AI Receptionist answers phone calls and books, reschedules and cancels in your Treatwell calendar. Answering in WhatsApp is described as coming soon. Replies in Instagram or Messenger are not described on the pages we checked. |
| CRM | Built in: contacts with history, deals and tasks. | Client history with treatments, preferences and notes, consultation forms, and marketing campaigns. |
| Payments | Stripe: payment links, deposits, invoices and refunds, with cards and MB WAY. | Treatwell Pay: card machines, Tap to Pay, online pre-payments and daily payouts, plus a point-of-sale system. |
| Social media posting | Plans a month of posts that you approve, for eight networks. | Your social profiles are listed as a place for the Book Now button. Posting to social networks is not described on the pages we checked. |
| Pricing model | Monthly plans per business, with VAT added where it applies. Each plan includes AI allowances and Premium Usage. The trial needs no card, and your site and online booking stay online on the free plan after it. See the pricing page for current plans. | A monthly software plan, with a lower-cost plan for people working alone and plans that include all team members. A commission applies only to a new client's first marketplace booking, and none to repeat clients or bookings you take yourself. Online pre-payments carry a processing fee, and the AI Receptionist has its own monthly price. |
Checked on 31 October 2026 on Treatwell's own website (sources below). Plans and features change; check their site for the current offer.
How it works
Decide where your clients come from
If you want to be found on a marketplace of people searching for a salon, that is what Treatwell describes. If most of your clients find you through your own site, Instagram or WhatsApp, you need those channels to book too.
Bring your service menu
Add services, prices and durations, the staff and resources, and your available times. The same menu feeds your site and the agent.
Build your own site
Add your photos and Kadaleo composes a site around them, with online booking built in. Publish on a Kadaleo address or on your own domain.
Connect your messaging channels
Connect WhatsApp, Instagram Direct, Facebook Messenger, Telegram or email. The agent answers from your facts and books open slots.
Connect Stripe and your calendar
Take deposits and payment links with cards and MB WAY, and show when you are busy elsewhere with Google Calendar.
What is included
Your own website
Made from your details and your photos, with online booking built in.
An agent in your DMs
WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, in the language the client writes in, with voice messages understood.
Staff and resources
Available times and rescheduling, with Google Calendar sync.
Payments through Stripe
Deposits, payment links, invoices and refunds, with cards and MB WAY.
A month of posts to approve
Instagram, Facebook Pages, Threads, X, TikTok (video), Pinterest, YouTube and Telegram channels.
Feedback and rebooking
A feedback request and one invitation to book again, only to clients who agreed.
What it connects to
Stripe, Google Calendar, your messaging accounts and your social accounts. You connect the ones you use.
Honest notes and limits
- Treatwell may suit you better if you want a European marketplace where new clients find your salon: its site describes a commission only on a new client's first marketplace booking, card machines and Tap to Pay. Kadaleo has no marketplace and does not send you new clients.
- Kadaleo can sell simple products from your site and follow each order, but stock and shipping are not managed in Kadaleo.
- Your website has no AI chat. It takes online bookings, and the Kadaleo agent answers in your messaging channels.
- AI replies and automation are on during the trial and on a paid plan. On the free plan they are paused, while your site and online booking stay online.
How it fits the rest of Kadaleo
- Booking software and AI replies for beauty salons: The salon day in Kadaleo: menu, specialists, photos, messages and rebooking.
- Booking and AI replies for massage and spa businesses: The same idea for treatments, therapists and rooms.
- Fresha alternative for salons, spas and studios: How Kadaleo compares with another salon booking tool that has a marketplace.
- How to take salon bookings through WhatsApp: A salon booking made in WhatsApp, step by step.
Pricing
Kadaleo plans start from €49 per month + VAT. The trial needs no card, and your site and online booking stay online on the free plan after it. See pricing
Common questions
Does Kadaleo have a marketplace?
No. Clients find you through your own website, your social accounts and your messaging channels.
Can I use Kadaleo and keep my Treatwell listing?
You can. Two booking calendars can book the same time twice, so choose one as the place clients book. Kadaleo sees only the busy times of a connected Google Calendar.
Does Kadaleo reply to Instagram and WhatsApp messages?
Yes. The agent answers in WhatsApp, Instagram Direct, Facebook Messenger, Telegram and email, and books open slots. Availability depends on each provider's account and permissions.
Can I move my client list?
You can add or import customers, and import and export contacts as CSV.